UPDATED: This webinar has already happened! But you can view our recorded version here!
Effective Communication: The “New” Secret to Success
Ever have an installation go well but the relationship gets ruined because of a miscommunication with the homeowner? Or have something go wrong on a job because a team member didn’t get a message?
A lack of communication with customers from contract to completion is when most complaints arise. If they feel forgotten, or even misinformed, it hurts your bottom line with bad reviews and losses in referrals or repeat business. Once they write that first check they expect quality communication.
Join Tim Clark, Communications Director for improveit 360, and Troy Timmer, Corporate Coach for Certified Contractors Network, for a live workshop on Wednesday, September 21st, at 4pm (Eastern):
We’ll show how to create a process for clear communication with your customers and employees to help you earn more.
This webinar’s topic will coincide with CCN’s Fall Conference “Building for the Future” in October where they will continue educational training on customer service, online reputation management, and communications with customers.
Space is limited so sign up today!