Top Home Services Industry Trends in 2025: What You Should Know
The home services industry is heading into a busy year. Homes are aging and need more repairs and upkeep. Homeowners also want faster help and clearer communication. Many people avoid DIY because repairs feel complex or risky. New digital tools are changing how companies book jobs and streamline daily work. These home services industry trends in 2025 show what customers expect and how service businesses can stay organized and responsive.
Why the Home Services Market Is Expanding in 2025
The home services market remains strong across the United States. Even with shifts in inflation, interest rates, and housing supply, several forces continue driving steady need for home repair services and maintenance.
Aging homes keep fueling demand
According to the U.S. Census Bureau, the median U.S. home was built in 1979, meaning nearly half of American homes are more than 40 years old.
Older homes need more repairs, more inspections, and more improvements. This drives demand for:
- Plumbing service
- HVAC repair
- Electrical upgrades
- Roofing maintenance
- Structural and safety fixes
Homeowner spending is rising
The LIRA shows that homeowners will spend 2.5 percent more on renovations and repairs, reaching a record $526 billion by early 2026. That steady rise keeps demand strong for home improvement businesses in every trade.
Even if year-to-year growth slows, total spending remains historically high and steady. Many companies are turning to home service business software to manage this increased workload more efficiently.
Homeowners are hiring pros more often
DIY repairs are becoming less common because many projects end up needing professional fixes. In fact, 90 percent of service professionals say they’re often called to repair or redo projects homeowners attempted on their own. This shift means more people now choose a trained expert instead of taking risks with complex repairs.
These factors combine to make the demand for home repair services and professional trades stronger than ever in 2025.
The Biggest Home Services Industry Trends in 2025
Below is a detailed look at the most important shifts shaping the market this year.
1. Homeowners Want Faster and More Personal Communication
Homeowners want convenience and a service experience that feels personal. Research shows that 71 percent of consumers expect companies to deliver personalized interactions, and that expectation now applies to every touchpoint in home services.
Homeowners want updates that feel clear and human. They value a personalized approach that shows you understand their needs. Quick, thoughtful communication helps build trust from the start.
2. Repairs and Maintenance Beat Big Renovations
Big remodeling projects have slowed because of higher costs and shifting homeowner priorities, but repair and maintenance work continues to grow. Recent housing data shows homeowner spending on maintenance and improvement increased 0.5 percent in the first quarter, keeping essential repairs in demand.
This steady demand benefits HVAC technicians, plumbers, electricians, appliance repair pros, and other service trades that handle everyday issues homeowners can’t ignore. With repairs seen as necessary and remodels viewed as optional, 2025 remains a strong year for essential home services and recurring maintenance plans.
3. The Home Services Market Is Growing Fast
The demand for professional home services keeps rising year after year. Market forecasts show that the home services market will grow by $1.03 trillion from 2025 to 2029, accelerating at a 10.5 percent CAGR during that period.
This growth spans many areas as homeowners, renters, and property managers look for safer, more comfortable, and better maintained spaces across a wide range of service needs.
- Cleaning, maintenance, and repair services for everyday home care
- Plumbing and electrical work for essential safety and function
- Landscaping and remodeling for comfort and curb appeal
- HVAC maintenance and appliance repairs for reliable performance
- Mobile and digital supported services through e commerce and m commerce platforms
- Eco friendly options driven by rising environmental expectations
4. Workforce Demand Is Rising as the Industry Expands
Staffing needs in the trades continue to climb as home service demand grows. The U.S. Bureau of Labor Statistics reports that installation, maintenance, and repair jobs are projected to grow faster than average from 2024 to 2034, with about 608,100 projections openings each year due to new roles and replacement of retiring workers.
This rise in job openings affects:
- Training and onboarding programs
- Long term staffing and succession planning
- Competition for skilled workers
- Technician skill development
- The need for organized scheduling and efficient workflows
With workforce demand expected to stay high through 2025 and beyond, service companies benefit from systems that help teams work efficiently and keep up with rising job volume.
5. Online Reputation Matters More Than Ever
Homeowners trust reviews as much as personal recommendations. Research shows that 83 percent of consumers uses Google to find local business reviews.
In 2025, customers expect:
- Quick responses to negative reviews
- Accurate, up-to-date business information
- High-quality before-and-after photos
- Verified service details
For service businesses, a strong online reputation is no longer optional. It directly affects revenue, referrals, and booking volume.
6. AI and Automation Are Making Operations More Streamlined
AI is now part of everyday business operations, whether owners realize it or not. It’s been found that AI could contribute up to $15.7 trillion to the global economy by 2030.
In home services, AI is becoming common through:
- Smart routing suggestions
- Automated appointment reminders
- AI-assisted job notes
- Predictive maintenance insights
- Faster estimates
- Workflow automation
AI does not replace skilled technicians. Instead, it removes repetitive tasks so teams can focus on quality work.
This is where service business management software plays an important role in 2025: it reduces the workload for office staff and speeds up customer experience, especially during peak seasons.
7. Homeowners Expect Faster Responses and Immediate Service
Homeowners no longer want to wait days for callbacks or updates. Research shows that 72 percent of customers want immediate service when reaching out to a business, and this expectation now extends to remodeling inquiries as well.
Homeowners look for:
- Quick replies to project questions
- Fast confirmation that their request was received
- Clear next steps without long delays
- Shorter wait times for consultations
- Easy ways to message or contact the business
This trend is pushing remodeling companies to respond faster, streamline communication, and make it easier for customers to get the information they need.
- Faster communication helps:
- Build trust early in the process
- Reduce lost leads
- Improve customer satisfaction
- Keep projects moving without unnecessary delays
8. Remodeling Demand Remains High Through 2025
According to the Joint Center for Housing Studies (JCHS) at Harvard, spending on home renovations and maintenance is expected to grow by 1.2 percent in 2025.
This steady demand supports services such as:
- Kitchen and bathroom updates
- Flooring, paint, and trim work
- Window or door replacement
- Partial or focused remodels in aging homes
- Small-scale upgrades that improve habitability
Service companies offering these upgrades are positioned for long-term growth in 2025 and beyond.
9. Digital Tools Are Becoming Essential for Managing Field Work
The global field service management market is expected to grow from USD 5.10 billion in 2025 to USD 9.17 billion by 2030, a 12.5 percent CAGR, as more businesses rely on digital tools to manage daily work.
This growth is driven by the need for:
- Easier scheduling for busy teams
- Real time updates between crews and office staff
- Mobile access to job details
- Faster communication with customers
- Smoother workflows with fewer delays
As customer expectations rise, simple digital tools like home service software or a CRM system help service companies stay efficient, avoid mistakes, and keep projects moving in 2025 and beyond.
10. Online Scheduling Is Now the Preferred Way to Book Services
More homeowners want quick, convenient ways to request help without waiting for a phone call. Research shows that 60 percent of customers now use online scheduling to book their appointments, and this number continues to grow each year.
Homeowners prefer:
- Easy booking forms
- Clear appointment options
- Instant confirmations
- Mobile friendly scheduling
- The ability to request service anytime
As this habit becomes the norm, companies that offer online scheduling make it easier for customers to reach them, reduce missed calls, and capture more jobs around the clock.
What These Home Service Industry Trends Mean for 2025 and Beyond
The home services industry is growing, and customer expectations are rising with it. Homeowners want faster updates, clear pricing, and a smoother experience from start to finish. Companies that use simple digital tools to stay organized, schedule jobs quickly, and communicate clearly will be better prepared for the busy year ahead. These changes make it easier to handle more work, keep customers happy, and stay competitive as 2025 continues to unfold.
If you want home service scheduling software, improveit 360 brings everything together in one place. With tools for scheduling, lead management, sales, project tracking, and reporting, it helps you stay efficient and ahead of industry trends.