In the home remodeling industry, trust is everything. But new research from Leaf Home and Morning Consult shows there’s a growing disconnect between professionals and the homeowners they serve. From incomplete jobs to poor communication. Nearly 30% of homeowners report negative experiences with contractors found through third-party platforms.
So how can remodeling business leaders stand out and build trust—even with tough clients?
We’ve pulled together a quick-read guide packed with actionable strategies. From setting clear expectations and identifying red flags early. To maintaining strong documentation and offering solutions instead of excuses. Start turning every client interaction—yes, even the difficult ones—into an opportunity to strengthen your reputation and grow your business.
