Achieving Operational Excellence: The Top 5 Things We Learned from Our Conversation with Vince Nardo
As one of the most successful names in the remodeling industry, improveit 360 customer Vince Nardo sure knows what he’s talking about when it comes to how to run a home improvement business the right way.
3 Ways to Be a Better Leader at Your Home Improvement Company
Hone in on your leadership skills and put yourself in a stronger position to inspire others, exceed your business goals, and drive success at your company.
Remote and In-Home Selling: How to Step Up Your Presentation Skills
A presentation that sells will grab your prospect’s attention, get them excited about their project, and provide them with a holistic view of what it looks like to work with your company.
The One-Legged Appointment: The Do’s and Don’ts Every Contractor Should Know
Any seasoned sales rep has experienced the one-legged appointment. The one where you enter the home and realize only one of the two decision makers is there, leading you to think, “this is a dead end”.
3 Ways a CRM Software Can Transform Your Customer Experience
Think back to times where you’ve had a poor customer experience. Even if the product or service you purchased knocked your socks off, poor and disjointed communications, processes, or customer service can leave a sour taste in your mouth.
5 Key Benefits a CRM Software Can Offer Your Sales Reps
With abilities to automate processes, integrate with other systems, and collect and store mass amounts of customer data, it goes without saying that a CRM system can set your sales reps up for success.
Fuel Your Company
As you are wrapping your head around the whirlwind that was 2019 and preparing for 2020…how are you going to set your home improvement company up for success?
Know Your Numbers: Business Reporting Directly Impacts Your Bottom Line
“Know your numbers”. This is a quote from Mark Richardson’s article for Pro Remodeler. I think these three words sum up the essence of what it means to be successful in the home improvement industry.
Why Bother?
Let’s pretend for a second that you are searching for some new business software for your home improvement business. You’ve done your due diligence, sat through demos of multiple systems, and narrowed it down to a couple of promising choices. Now you compare these systems to find the winner.
Quit Using Close Rate
Close rate; you know, the percentage of appointments you run that end up in sales. If you are like most home improvement companies, you use this percentage to get a quick view of how your sales people are doing in the field.
