As one of the most successful names in the remodeling industry, it’s safe to say NEWPRO Home Solutions knows what they’re talking about when it comes to running a home improvement business the right way. We sat down with improveit 360 customer and NEWPRO’s Director of Technology, Bret Vasi, to ask him how he uses […]
Any seasoned sales rep has experienced the one-legged appointment. The one where you enter the home and realize only one of the two decision makers is there, leading you to think, “this is a dead end”.
Whether you’re short on leads or have an abundance to work through, you should be taking steps wherever possible to increase every lead’s value.
We live in a world where you can watch Netflix, measure your heart rate, and even start your car from your phone, so why not also successfully manage your remodeling business from your phone?
Think back to times where you’ve had a poor customer experience. Even if the product or service you purchased knocked your socks off, poor and disjointed communications, processes, or customer service can leave a sour taste in your mouth.