Any seasoned sales rep has experienced the one-legged appointment. The one where you enter the home and realize only one of the two decision makers is there, leading you to think, “this is a dead end”.
Whether you’re short on leads or have an abundance to work through, you should be taking steps wherever possible to increase every lead’s value.
Ditch the cookie-cutter software and start using a platform that can be tailored to your unique home improvement business.
With abilities to reduce busywork, boost efficiency, and make your life way easier, not taking advantage of major CRM integrations is practically a crime.
Strong, positive communication has the power to boost employee morale, increase employee retention and create an overall healthier work environment for your home improvement business.
No one likes confusing business lingo. Increase your chances of success with a Customer Relationship Management (CRM) software by stepping up your CRM vocabulary!
Think back to times where you’ve had a poor customer experience. Even if the product or service you purchased knocked your socks off, poor and disjointed communications, processes, or customer service can leave a sour taste in your mouth.
With abilities to automate processes, integrate with other systems, and collect and store mass amounts of customer data, it goes without saying that a CRM system can set your sales reps up for success.
In order to be more successful with a CRM system, it’s important you’re prepared for the potential pitfalls that can derail your progress.
As you are wrapping your head around the whirlwind that was 2019 and preparing for 2020…how are you going to set your home improvement company up for success?
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